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Our Team

Dentists

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Dr. Neerav Javed Arora

Dr. Neerav Javed Arora is a practising Dentist for over 21 years. He earned his DDS degree from School of Dental Medicine, University at Buffalo, an institution that has always maintained world-class standards in the field. His parents were well-established Dentists of their times. The passive exposure at home encouraged oral health education and empathy for people at an early age.

Dr. Arora has over two decades of experience in India, US and Canada which helps him connect easily with patients from all demographics and diverse backgrounds. In addition to that, he is consistently seeking to grow his knowledge base through advanced certifications for high quality treatment. He is an oral health advocate and is passionate about educating patients on oral hygiene and preventive Dentistry. For this purpose, he started his You Tube Channel which focuses on patient education.

His persistent enthusiasm for Orthodontics helps him diagnose potential aesthetic and functional concerns in children and young adults. His ability to map an efficient and sustainable treatment plan for patients won him accolades and respect amongst his patients.

Dr. Arora believes community service is the way of life. He was a diligent volunteer of Canadian Red Cross before he moved to US for his education.

One of the programs he volunteered for is close to his heart as he supported and extended aid to the seniors while they are transitioning to their homes. Dr. Arora is an active member of Ontario Dental Association and Royal College Of Dental Surgeons Of Ontario.

His Mantra: Do Something Today that You will be Proud of Tomorrow!
His Strength: Patience and Perseverance
His Belief: He is an ardent believer of teamwork and attributes his success to his team.

When he’s not being a Dentist: You can find him riding bike with his wife and two young boys. He also loves reading and watching movies.

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Dr. Amy Hothi

Dr. Amy Hothi has been committed to the practice of dentistry and prides herself as the dental caregiver for patients and their families. She graduated with a BDS degree from a prestigious University in India and has followed that up with a two-year qualifying program in dentistry from the University of Toronto.

She has been providing quality dental care to her patients for over 24 years and enjoys working at her Rexdale and North York practice which is her home away from home. Dr. Hothi keeps herself abreast of the latest advances in dentistry thus ensuring that her patients receive the best care. She constantly upgrades her education by attending several courses and conventions. Not only does she use her knowledge while planning her treatment but also shares that with her colleagues and friends looking for mentorship. Her continuing education is mainly focused on implants, surgeries, and orthodontics. Dr. Hothi believes in the philosophy of "informed decision making" when it comes to her patients. She and her staff explain at great length all treatment options with pros and cons thus making it easy for her patients to make a well-educated decision when it comes to their dental health.

Dr. Hothi is an active member of:

  • South Asian Dental Association
  • Ontario Dental Association
  • Royal College Of Dental Surgeons Of Ontario
  • North Indian Medical and Dental Association of Canada
  • IDIA- International Dental Implant Association.
  • International Straight Wire of Orthodontics.

Dr. Hothi's passions include her profession and her family. When she is not busy restoring smiles, she spends time with her husband and three children. She is an avid reader and loves music.

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Dr. Ibtesam Syed

Dr. Ibtesam Syed completed her Bachelor of Dental Surgery from Fatima Jinnah Dental College in 2002. She successfully completed her Qualifying Program from University of Toronto in 2006. She received the Dr. Michael Oliver Memorial Scholarship Award and Dr. Kenneth F. Pownall Memorial Award. During her first three years, she practiced in New Liskeard, Ontario.

She is a member of the Ontario Dental Association, Canadian Dental Association, and the Omicron Kappa Epsilon Honor Dental Society. As a partner in her patients' oral health, Dr. Syed strives to provide them with the best possible dental care. She puts great emphasis on education and encourages her patients to understand and be involved in their treatment plan. She also continues to further her own education and is continuously taking courses in areas such as endodontics, implants, periodontics, and cosmetic dentistry. Aside from Dentistry, Dr. Syed also enjoys baking and cake decorating, reading, and spending time with loved ones.

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Dr. Osama Eissa

Dr. Eissa received his Bachelor of Dental Surgery with Honours in 2006 from the Faculty of Dentistry, Tanta University, Egypt and was ranked the first in his class. He was appointed to the Department of Orthodontics, where he completed orthodontic residency and training as well as Masters and PhD Degrees in Orthodontics. He worked as an Assistant Professor of Orthodontics at Tanta University. Dr. Eissa completed the Dental Specialty Advanced Training Program in Orthodontics at University of Toronto. He is a certified specialist in orthodontics and a fellow of the Royal College of Dentists of Canada (RCDC) and an active member of the Royal College of Dental Surgeons of Ontario (RCDSO), Canadian Association of Orthodontists (CAO), and the American Association of Orthodontists (AAO). He is always passionate about providing the best care for his patients.



Reception

As you step into our dental office, our friendly and welcoming front staff will ensure highest quality patient centred experience. Our motto to add more smiles starts from the time you enter our office.

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Dianne

Meet our amazing dental receptionist, Dianne! With her bright smile, Dianne will make you feel at home as soon as you check-in. She's never too busy to greet patients with a warm hello or ask them how their day is going. And even when things get hectic, Dianne keeps her cool and continues to beam with positivity. She has been part of our family since 2014. She juggles appointments, phone calls, and paperwork with ease, always making sure everyone gets the care they need. She is always on her toes to give the best customer service.

She has a 4-year-old Chow Chow who she loves to pamper. She loves to Eat, Sleep, Repeat! When she is not doing that, she enjoys going for hikes, long drive, and watch movies. When she retires, she wants to be by the beach sipping her Pina colada.

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Shamama

Shamama has been associated with Keele & Sheppard Dentistry since 2016. She is one of the longest standing members of our small family. Shamama is responsible to handle treatment planning for Dentists, take patient calls, schedule appointments, ensures smooth functioning of the office and ensures no patient falls through the cracks. She knows all patients so well that she doesn’t need to glance at the schedule as soon as they walk in. She is filled with gratitude to see patients and their families coming to us for over a decade. Her passion is interacting with patients and knowing about their well-being and interests. Her ability to pay attention to detail allows her to process and deliver important information to our patients with ease.

She loves to pamper her nephews and nieces and she is their strongest ally and the one who spoils them too! She loves reading fiction and non-fiction and is an author in the making. Her hobbies are crocheting and console gaming and is adventurous foodie.

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Maricris

Maricris, our youngest team member at Keele & Sheppard Dentistry joined us in February 2023. She decided to be a dental receptionist to gain experience of how to deal with patients’ enquiries and insurance providers. Her gentle and kind voice is loved by the patients when she calls them for appointment reminders. Maricris is a team player and is always willing to help our clinical team in times of need. She completed Dental Assistant Diploma in 2022 which allows her to manage both the sides whenever required.

She is motivated to work for a better future of her family. She has a two-year-old Shih Tzu dog, who she fondly calls Yuki. Her hobbies are hanging out with her family and friends, building legos, and playing with her dog. She would love to travel around the world to see beautiful beaches.



Dental Hygienists

Our highly motivated and experienced dental hygienists offer red carpet service to our patients. They are committed to providing positive and patient-focused quality care in a relaxing and comfortable setting. Our hygienists are passionate about emphasizing the importance of maintenance and continuous care. They have been instrumental in establishing trusting and long-lasting relationships with our patients and their families.

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Carla

Carla has been working as a Dental Hygienist for a decade now. She started working with Keele & Sheppard Dentistry in 2016 and ever since has been associated with our family. Carla is committed to patient care and has a warm and friendly personality. She makes sure her patients feel comfortable and are well-informed every step of the way. Over the years, Carla has built unwavering trust with her patients and their families.

She is thorough in her assessments and genuinely cares about patient’s oral health and general well-being. Her patients appreciate her hard work and dedication and always ask for her while booking their appointment. Carla is equally collaborative and is always ready to offer a helping hand to her colleagues.

Outside of work, Carla enjoys excursions with her close circle of friends and loves spending time with family. She is dedicated to helping her community and does not shy away from contributing her time towards charitable causes.

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Syaron

Syaron has been working with us at Keele & Sheppard Dentistry since 2020. Syaron is passionate about her work and is committed to provide top-notch care to her patients. With her can-do attitude, she not only dedicates herself fully to the profession but also to her patient needs. She takes time to listen to her patients and answer their questions. She has a way with her patients and quickly puts them at ease with her banter. Syaron is always smiling and her passion is to see everyone smile as well.

She has two fur babies, her older one is a Chihuahua and is 5. The younger one is a Shitzu Mix and is two and a half years old. In her free time, Syaron enjoys playing with her fur babies and dribbling a soccer ball to stay fit. Her retirement plan is to travel around the world to underdeveloped countries with her husband and provide humanitarian services.

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Elif

Elif has been working as a registered dental hygienist since 2019. She became a part of Keele & Sheppard family in early 2023. Elif enjoys working with her patients to help them maintain a healthy smile for a sustainable overall health. Her passion is providing quality care to patients and educating them to be the healthiest they can be. Elif carries a positive attitude and always willing to lend a helping hand to her team in times of need.

In her spare time, Elif enjoys reading and playing sports. She also loves spending time with her friends and family.

Her plan is to travel around the globe once she is closer to retirement.

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Betsaida



Dental Assistants

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Aicha

Aicha is Level- 2 Dental Assistant at Keele & Sheppard Dentistry since 2020 and has over 6 years of experience in this profession. Her enthusiasm and passion to provide highest quality patient care can be seen as soon as she checks-in the patient. She has a happy-go-lucky attitude and loves chatting with the patients. She always makes the patients feel special and ensures they have the best experience from the time they are seated in the dental chair until they finish their appointment. She has a strong grasp of her field and is always willing to train and guide the newbies. She loves the variety of treatment scenarios that she handles everyday as it allows her to learn and grow professionally.

Aicha loves walking, reading, and watching documentaries. She also loves to bake and makes sure she brings her delicacies to feed the whole team. She is looking forward to being an instructor for the future dental assistants of the community once she retires. Her greatest joy comes from being a part of the process that restores patients smiles.

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Mariela

Mariela joined Keele & Sheppard Dentistry as a Dental assistant in the year 2020. She has over a decade of experience in her field and has diverse skill set. Of all the skills that she has developed over the years, she considers infection control to be the most important. As a dental assistant, she takes great pride in her ability to stay up to date on the latest infection control procedures and techniques. Overall, she finds working as a dental assistant to be fulfilling and rewarding. 

Outside of work, she enjoys a variety of hobbies. She loves to sew as well as experiment with scrapbooking. She also enjoys learning calligraphy and practicing her skills with different pens and ink styles. She finds that this a great way to unwind and relax.

When she retires, she has several goals that she would like to pursue. One of her top priorities is to travel to different parts of the world and experience new cultures and perspectives. Additionally, she has a deep passion for helping those in need, particularly refugees who are seeking safety and security in new countries, and plans to support organizations such as the Refugee Confederation and the Red Cross in similar endeavors.

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Charity

Our fun-loving Dental Assistant Charity joined our team in early 2023. Charity completed her Level 2 Dental Assisting Program in 2020. She is always smiling and is fun-loving. Beyond her cheerful demeanor, Charity is always ready to lend a helping hand to her colleagues. She embraces challenges with laughter and a positive attitude. Charity is blessed with three children and her youngest keeps her on her toes all the time..